Internet and Mobile Banking will be offline for scheduled maintenance from 10pm Saturday 01 March to 6am Sunday 02 March 2025.

If you’d like to speak to us, we’re available Monday to Friday 6am to 8pm (Sydney time) on 1800 445 445.

Elder Abuse

Elder abuse is a human rights issue. Older people are vulnerable to abuse, mistreatment, and exploitation. Interventions should simultaneously promote a life free from abuse and support an older person’s right to self.

There is national and state help available, and we will refer you to the appropriate support service depending on your individual circumstances. 

 

National

 

Support and Advocacy

  • ACT – Human Rights Commission – (02) 6205 2222
  • ACT – Older Persons Abuse Prevention Referral and Information Line – (02) 6205 3535
  • ACT – ACT Disability, Aged and Carer Advocacy Service (ADACAS) – (02) 6242 5060
  • NSW – NSW Elder Abuse Helpline – 1800 628 221
  • NT – Elder Abuse Information Line – 1800 037 072
  • QLD – Elder Abuse Prevention Unit – 1300 651 192. Interstate call (07) 3867 2525.
  • QLD – Aged and Disability Advocacy Law – 1800 232 529
  • QLD - Caxton Seniors Legal and Support Service – 1800 628 221
  • SA – Adult Safeguarding Unit SA – (09) 7322 7070
  • SA – Aged Rights Advocacy Service – (08) 8232 5377
  • SA – Elder Abuse Phoneline – 1800 372 310
  • TAS – Tasmanian Elder Abuse Helpline – 1800 441 169 or (03) 6237 0047
  • TAS – Seniors Assist at Legal Aid Tasmania 1300 366 661
  • VIC – Senior Rights Victoria – 1300 368 821
  • VIC – Elder Rights Advocacy – (03) 9602 3066 or 1800 700 600
  • WA – Peel Senior Relationship Service – 1300 364 377 Monday to Wednesday
  • WA – Advocare – 1300 724 679 (Perth) or 1800 655 566 (rural)
  • WA – Welfare Rights and Advocacy Service – Provides independent advice, information, referral and ongoing casework assistance, including representation and advocacy, (08) 9238 1751.